Investor charter
Depository participant information.
Key registration details, demat services, investor responsibilities and escalation channels for BigCapita CDSL services.
Registration details
Depository: CDSL
SEBI registration: IN-DP-576-2021
DP ID: 12092200
Investor charter and complaint data
Read the Depository Participant Investor Charter and review the complaints information published by BigCapita.
Depository services
- Demat account opening and maintenance support
- Dematerialisation and rematerialisation requests
- Transmission, nomination and eligible account-modification requests
- Statements and support for depository service queries
Investor responsibilities
- Keep KYC, contact and nomination details updated
- Review account statements and immediately report unauthorised activity
- Use trusted devices and never share passwords, PINs or one-time passwords
- Submit complete instructions and retain acknowledgement copies
- Understand applicable charges before requesting a service
Useful investor documents
Grievance escalation
| Level | Contact |
|---|---|
| BigCapita grievance desk | grievances@bigcapita.co.in |
| Compliance Officer | Mr. Prakash C. Vaze compliance@bigcapita.co.in 022 6239 2036 |
| Regulator | SEBI SCORES grievance portal (opens in a new tab) |
| Online dispute resolution | SMART ODR platform (opens in a new tab) |