Investor charter
Stock broker information and investor support.
Key registration details, investor responsibilities and escalation channels for BigCapita stock broking services.
Registration details
Legal name: BigCapita Securities Pvt. Ltd.
SEBI registration: INZ000321631
Exchanges: BSE CM; NSE CM, F&O, CDS
Investor charter and complaint data
Read the Stock Broker Investor Charter and review the complaints information published by BigCapita.
Services provided to investors
- Account opening, KYC and segment activation subject to applicable requirements
- Execution of eligible exchange transactions after account activation
- Contract notes, statements and other records through registered contact details
- Support for account, trade and grievance-related queries
Investor responsibilities
- Provide accurate KYC information and keep contact details current
- Read all documents, tariffs and risk disclosures before signing
- Protect account credentials, PINs and one-time passwords
- Check contract notes and statements promptly and report discrepancies
- Use banking and demat accounts held in your own name for transactions
Risk disclosure: Investments in the securities market are subject to market risks. Read all related documents carefully before investing.
Grievance escalation
| Level | Contact |
|---|---|
| BigCapita grievance desk | grievances@bigcapita.co.in |
| Compliance Officer | Mr. Prakash C. Vaze compliance@bigcapita.co.in 022 6239 2036 |
| Regulator | SEBI SCORES grievance portal (opens in a new tab) |
| Online dispute resolution | SMART ODR platform (opens in a new tab) |